← Todos los proyectos
G-Flow Express
A mobile shopping experience designed for delivery, pickup and repeat business.
HTP is developing a stronger online presence and a downloadable shopping experience with app-exclusive promotions.
En progreso
CategoríaOnline presence · Brand development · Mobile commerce · Downloadable app · Customer retention planning · Delivery and pickup
UbicaciónOrlando, Florida
PeríodoActive engagement
La necesidad del negocio
La oportunidad
Create a stronger online presence and a downloadable shopping experience that gives customers access to app-exclusive promotions.
El papel de HTP
Trabajo con un propósito definido
- Refined the brand direction
- Developed the online-presence strategy
- Developed the mobile shopping experience
- Designed the delivery and pickup journey
- Developed the downloadable-app strategy
- Planned an app-exclusive promotional system
- Created a customer-retention strategy
Recorrido del cliente
Desde el descubrimiento hasta la próxima acción
- Discover G-Flow Express
- Download or open the shopping experience
- Browse available products
- Select delivery or pickup
- Complete a purchase
- Return through app-exclusive promotions
Materiales disponibles
Evidencia y material del proyecto
Each item is labeled by what it shows. Concepts are not presented as launched customer experiences.
Plan de medición
Lo que se medirá a continuación
- App downloads
- Registered customers
- First purchases
- Repeat purchases
- App-exclusive promotion redemptions
- Delivery selections
- Pickup selections
- 30-day customer retention
- 60-day customer retention
- 90-day customer retention